Legal Help Workflows

Housing

Eviction, repairs, lease disputes, and housing instability, for tenants and the people who help them.

Join the Housing cohort

Eviction Notice Defect Spotting

Help a legal aid worker read a tenant's eviction notice, flag the defects in it against statute, and turn those flags into defenses and a court response.

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Problems With Living Conditions in Your Rental

Help a tenant living with conditions the landlord will not fix put the request on the record, use the rent remedy their state allows without risking eviction, and keep their home.

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Reviewing a Settlement Offer Before an Eviction Hearing

Help a tenant handed a settlement before an eviction hearing understand what it means, whether they can pay it, and what help is available before they sign.

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Debt collection

Collection lawsuits, garnishment, exemptions, medical debt, and credit reporting.

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Debt Lawsuit Documentation Review

Help a person sued over a debt check whether the collector has proven the debt is theirs, in the amount claimed, and owed to the party bringing the case.

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Answering a Debt Collection Lawsuit

Help a person sued over a debt answer in time, see the defenses available to them, and reach a settlement or a hearing rather than a default judgment.

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Reentry

Record clearing, court debt, licensing, housing, and employment after incarceration.

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Expungement Eligibility Screening

Help people with criminal records determine whether they qualify for expungement or record-clearing remedies under their state's laws.

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Criminal Records Data Assembly and Analysis

Help a person leaving incarceration, and the advocate working with them, assemble what their record actually says across the courts and agencies that hold it.

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Public benefits

Applications, verifications, renewals, overpayments, and appeals across the benefit programs. This cohort is the newest of the four and is still choosing the workflow it takes on first.

Join the Public benefits cohort

Shared infrastructure

The pieces every area depends on, built once and used across all of them.

Join the voice and intake cohort

Voice AI Intake and Triage

Help people who call a legal help hotline get screened, triaged, and routed to the right service through a voice-based AI assistant that works alongside human staff.

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Brief Help Legal Q&A

Help people who describe a legal problem get accurate, jurisdiction-specific guidance, next steps, and connections to services.

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Leave a note on a workflow

We are deciding which of these to take on first, and what a tool would have to do. If you work on one of these, or you have lived through one, tell us how it goes in your county and where technology would change the result. You can leave your name or stay anonymous.